Frequently asked questions

How much does it cost to hire a coach?

This all depends on the transport requirements for your group because every group is different. Request a free no-obligation quote and we’ll see what we can do for you.

Where are your depots located?

Our vehicles travel all over New Zealand, but we have depots conveniently located in Auckland, Tauranga, Taupo, New Plymouth, Hawke’s Bay, Palmerston North, Whanganui, Masterton, Wellington, Rangiora and Darfield. To find out more information about our locations, click here.

Outside of north Canterbury, we also work closely with our key partners throughout the South Island to offer you the complete package.

We want to cross the Cook Strait on the Ferry. Can the bus go on the ferry?

Absolutely! Contact us today to discuss your options. Please note, there will be an additional cost for this service.

What are the regulations with seatbelts on buses?

Tranzit Coachlines drivers are legally required to advise all passengers that seatbelts, where fitted, are required to be worn. However, the driver is under no legal obligation to ensure passengers wear their seatbelts.

If we want to hire a bus and require an overnight stay, do we have to pay for the drivers accommodation and food?

As per our Terms & Conditions:

  1. Overnight Charters
    1. Where an itinerary requires an overnight stay, all meals and accommodation will be covered by Tranzit and incorporated into the quote, unless otherwise agreed.
    2. Where accommodation is supplied by the ‘Customer’ it must meet minimum standard levels being a single motel/hotel room with its own toilet and shower facility. Tranzit Coachlines does not permit their Drivers to share a room with Tour/ Charter Leaders or ‘Passengers’.
    3. Meals must be of an acceptable standard.

How long can the driver be on duty before a break is needed?

The New Zealand Transport Agency requires Tranzit Coachlines Drivers to comply with legal hours of duty. Notably:

  • Drivers must take a break of at least 30 minutes after 5 1/2 hours of work time.
  • In any period of work of up to 24 hours, drivers can work a maximum of 13 hours and then must take a break of at least 10 hours (as well as the standard half-hour breaks every 5 1/2 hours).

Please see our Terms & Conditions for further information.

Will the driver wait with us when we book a return transfer?

The driver can do if requested.

Contact us or request a quote to find out more.

Where can your coaches pick up from?

Almost anywhere!

Contact us or request a quote to find out more.

Can we consume alcohol on the bus?

As per our Terms & Conditions:

  1. Consumption of Alcohol/Food
    1. Under Section 38 of the Summary Offences Act 1981, it is an offence to consume alcohol while on board a Tranzit Vehicle unless a licence is obtained in accordance with 5.3.
    2. If the ‘Group’ wishes to carry alcohol to their destination, it must be stored in the separate luggage compartment; it must not be carried inside the vehicle with the ‘Passengers’.
    3. If the ‘Group’ wishes to consume alcohol onboard, the ‘Contact Person’ must apply for a ‘Special License’ through their Local Council. A copy of this license must be carried on board the chartered vehicle and our separate alcohol policy must be signed by the ‘Group’.